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Browse the guides below, or search for the thing you are trying to do. If you still need help, our team is one message away.
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- The BasicsStart here to learn about Fuzopay4 articles
- AccountSetting up, verifying and managing your Fuzopay account16 articles
- EarnPut an idle balance to work with Flexible Earn and Staking2 articles
- Refer & EarnInvite friends and earn rewards when they hit milestones1 article
- CardsComing soonSpend directly from your Vault balanceWhat is planned
- Bank TransfersReceiving USD by bank transfer, and paying out to a bank account2 articles
- Exchange & ConversionComing soonConverting between currencies and assetsWhat is planned
- Payments & RecipientsComing soonSending money and managing saved recipientsWhat is planned
- Business AccountsComing soonOpening and running an account in your company's nameWhat is planned
- Fees & LimitsWhat things cost, your limits, and how to change them1 article
- TroubleshootingComing soonFixes for the most common problemsWhat is planned
Most read
The questions people arrive with most often.
- How to open a Fuzopay accountThe Basics
- Identity verification (KYC), step by stepAccount · Get started
- Deposit crypto into your VaultAccount · Your Vault
- Withdraw crypto from your VaultAccount · Your Vault
- Password and two-factor authenticationAccount · Manage your account
- How to get support from the Fuzopay teamThe Basics
COMMON QUESTIONS
Quick answers
The short version. Each answer stands on its own; where there is more to say, it links to the full guide.
Select Create an account, choose how you will use Fuzopay, then enter your email and create a password. We send a verification link to that address — open it, sign in, and your account is ready. Individual accounts are open now; business accounts are coming soon.
Full sign-up walkthroughThe check itself takes about five minutes — a government-issued ID and a short selfie. The review that follows usually finishes within one to two business days, and some take longer. You can follow the status from your account, and it updates on its own when a decision is made.
Every verification status explainedOpening an account has no monthly fee. Conversion and transfer charges are shown before you confirm, so you always see the rate, the fee, and the amount you will receive. On a crypto withdrawal the network fee is quoted on the review screen, because it depends on network conditions at that moment.
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